FAQ

1. How long will delivery take?

• UK Orders: 3–5 business days.
• International Orders: 7–14 business days (depending on location).

2. How much is shipping?

Shipping is calculated at checkout based on your location and order size.

3. Can I return or exchange an item?

Yes, you may return or exchange within 14 days of receiving your order. Please see our Refund Policy for details.

4. What if my item is damaged or faulty?

Contact us immediately at support@modecraft.com
 with your order number and photos. We’ll arrange a replacement or refund.

5. How do I know my size?

Check our Size Guide on product pages for accurate measurements before ordering.

6. Do you ship internationally?

Yes! Mode Craft delivers worldwide. Delivery times vary by destination.

7. How can I track my order?

Once dispatched, you’ll receive an email with a tracking number to follow your parcel.